Valley Water and Sacred Heart Community Service help residents with water bills

Many low-income households throughout Santa Clara County are still recovering from the COVID-19 pandemic. To help our community this holiday season, Valley Water is continuing its partnership with Sacred Heart Community Service on the Low-Income Residential Water Rate Assistance Program.

Valley Water’s Board of Directors created a rate assistance program to help low-income households impacted by the COVID-19 pandemic pay their water bills. Valley Water provided Sacred Heart with $1 million in funding to distribute to 4,000 low-income households in Santa Clara County.  

Due to remote work requirements, distance learning and past shelter-in-place orders, people experienced more time in their homes leading to higher gas, electric and water bills. Many low-income households had to choose between paying for food, rent, healthcare, or utilities. Together, Valley Water and Sacred Heart are working to prevent shutoffs and reconnection fees related to non-payment.

Hundreds of households have qualified for assistance since the program’s launch in late 2021. With submitted applications still being processed, hundreds more will benefit from the initiative in the coming months.

Sacred Heart is a non-profit organization that serves low-income communities throughout Santa Clara County. Sacred Heart is also working with other Emergency Assistance Network partners throughout Santa Clara County to help with outreach to spread the word about the program.

To determine if you qualify for assistance through one of Sacred Heart’s programs, please visit sacredheartcs.org/programs.

4 comments

  1. We would like how to reduce the water pay. We are trying as much
    as we can control it.

    1. No sprinkler
    2. New toilets
    3. No vegetables plants

    Front yard and back yard all
    concrete and rocks.

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    1. That is a recipe for disaster William. If everyone did what you are doing and what valley water advocates, we would accelerate drought conditions even more, make it even hotter here and create a concrete desert. Not a good plan!

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    2. Our Landscape Rebate Program is designed to encourage residents and businesses to convert approved high-water use landscapes, such as lawns and pools, to low-water use landscapes, as well as to retrofit existing irrigation equipment with approved high-efficiency irrigation equipment.

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